Hopefully all the information you need is below, but feel free to contact us if we have missed anything or if you have any other questions.
Where to find us
Our address is Little Luma, Unit 4 Rooktree Farm, Hulcote, Milton Keynes MK17 8BW. This address is easy to find using sat nav or googlemaps. We are at the end of a winding country road, the road bends to the right and you keep following until you get to a large gateway at the end of the road, go straight through and the car park is sign posted straight ahead. Parking is free and there is always plenty available. The studio is clearly sign posted, near the far end of the car park. We will keep an eye out and try and meet you outside. Very occasionally, we will still have another client on site. If this is the case, there will be a 'shoot in progress' sign on our door. If the gates to the site happen to be locked (on weekends and out of hours), we will meet you at the gate to let you in. Should you need any help getting to or finding us, Lucy's number is 07776344124.
Before your shoot day
​​You will have been sent shoot specific information regarding what to bring and wear with your booking confirmation.
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It is always good to maximise the shoot time you have booked, so if you can come shoot ready we will get on set as soon as possible.
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At the studio
The studio is all on one level and accessible without the use of steps. We have a client toilet and an area allocated next to set for anyone accompanying you to comfortably watch the shoot.
When you arrive
After welcoming you to the studio once everyone is ready we will get on set.
We will take a few test images to check everyone is comfortable with the flash photography and so that you know what to expect and all being well we will commence with the shoot.
On the shoot
Both myself (Lucy) and Emma will be present throughout your shoot. As we mentioned when booking, with the relaxed style of these shoots it is always best to keep the number of people in the studio to a minimum.
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Anyone accompanying you can stay next to the set at all times in a comfortable viewing area. Generally Emma will interact with you or your baby and give ideas of the type of poses that might work well.
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The actual shoot could take the whole allocated time or be finished in 10 minutes, either way please do not be worried or offended, we just know when we have got the shots and we know its best to finish at a good time rather than pushing anyone too far.
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We don't have a set format of images we create, we shoot what works on the day and works with you.
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When we have completed the shoot, we will ask for the remaining payment to be made at the studio by cash or card.
After the shoot
Following the shoot, we will email you to let you know that your images are available to view in your very own password protected gallery. Your Gallery can be found under the Gallery tab in our main menu. Here you will login using your guest password and scroll to find your personal shoot folder. Only you will have access to your personal shoot folder using the password sent to you.
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Take your time looking through all the images and then email us which ones you'd like as the final selection included in your package. We will then send you the final images over, watermark removed and ready to download. If you'd like additional images on top of what's included in your package, take a look at our shop for more options.
Sickness/cancellation/rescheduling etc.
Sickness | We understand that at a moments notice you can suddenly be feeling unwell and plans have to change at the last minute, so please do contact us if there is anything that will prevent you making your shoot. We would much rather you didn't attend if anyone in your party is ill, than risk the health of anyone else we have visiting the studio, so we will do our best to work with you to reschedule a shoot date when you are well again.
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Cancellations | We don't tend to allow for cancellations unless under extenuating circumstances. We will treat cancellation requests at our discretion, generally we hope to find a way to rescheudule or find an alternative that works for you and your family. In the event you do have to cancel we will retain the non-refundable deposit as your cancellation fee.
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Rescheduling | Once you have booked your shoot and created an account with us you will be able to login to view and amend your bookings on our site.
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See you soon!
If you do have any questions regarding your shoot then please get in touch. If however you think you have all the information you need then you can relax safe in the knowledge we have everything sorted and we look forward to welcoming you to the studio soon.